To contact customer service, Humana Medical members should use the secure email feature in the Communications Center of MyHumana for privacy reasons.
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Phone numbers for members
Call us toll-free for details about your Humana health plan, enrollment, and additional resources for Humana members.
Enrollment hotline: 1-888-393-6765
In Puerto Rico, Humana Medical members should call toll-free 1-800-314-3121
Hours of operation
January through September, Monday through Friday
8 a.m. to 7 p.m. Eastern time
October through December, Monday through Friday
8 a.m. to 8 p.m. Eastern time