Contact

Contact us

If you have questions, you can reach customer service in a few convenient ways.

Customer service for Humana Medical members

To contact customer service, Humana Medical members should use the secure email feature in the Communications Center of MyHumana for privacy reasons.

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Phone numbers for members: 1-800-448-6262

Call us toll-free for details about your Humana health plan, enrollment, and additional resources for Humana members.

Enrollment hotline: 1-888-393-6765

In Puerto Rico, Humana Medical members should call toll-free 1-800-314-3121

Hours of operation

January through September, Monday through Friday

8 a.m. to 7 p.m. Eastern time

October through December, Monday through Friday

8 a.m. to 8 p.m. Eastern time

Humana Dental members

Phone numbers for members

Customer service: 1-877-692-2468

Enrollment: 1-877-888-3337

Hours of operation

Open Season - 8 a.m. to 9 p.m. Eastern time

Last day of Open Season - 8 a.m. to midnight Eastern time

After Open Season - 9 a.m. to 7 p.m. Eastern time

Humana Dental Providers

To view claims or register for Federal Dental PPO and Federal Advantaged EPO Dental plans with effective dates starting on 1/1/2021, visit www.humana.com (link opens in new window)

To view claims or register for Federal Advantage plans prior to 1/1/2021, visit www.mycompbenefits.com (link opens in new window)

Humana corporate office address and phone number

Humana Inc.

500 West Main Street

Louisville, KY 40202

1-800-486-2620