Contact us

If you have questions, you can reach customer service in a few convenient ways.

To contact customer service, Humana Medical members should use the secure email feature in the Communications Center of MyHumana for privacy reasons.

Already a member? Sign in (link opens in new window)  

Phone numbers for members: 1-800-448-6262

Call us toll-free for details about your Humana health plan, enrollment, and additional resources for Humana members.

Enrollment hotline: 1-888-393-6765

In Puerto Rico, Humana Medical members should call toll-free 1-800-314-3121

Hours of operation

January through September, Monday through Friday

8 a.m. to 7 p.m. Eastern time

October through December, Monday through Friday

8 a.m. to 8 p.m. Eastern time

Phone numbers for members

Customer service: 1-877-692-2468

Enrollment: 1-877-888-3337

Hours of operation

Open Season - 8 a.m. to 9 p.m. Eastern time

Last day of Open Season - 8 a.m. to midnight Eastern time

After Open Season - 9 a.m. to 7 p.m. Eastern time

Humana Dental Providers

To view claims or register for Federal Dental PPO and Federal Advantaged EPO Dental plans with effective dates starting on 1/1/2021, visit www.humana.com (link opens in new window)

To view claims or register for Federal Advantage plans prior to 1/1/2021, visit www.mycompbenefits.com (link opens in new window)