Contact us
If you have questions, you can reach customer service in a few convenient ways.
To contact customer service, Humana Medical members should use the secure email feature in the Communications Center of MyHumana for privacy reasons.
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Call us toll-free for details about your Humana health plan, enrollment, and additional resources for Humana members.
In Puerto Rico, Humana Medical members should call toll-free 1-800-314-3121
January through September, Monday through Friday
8 a.m. to 7 p.m. Eastern time
October through December, Monday through Friday
8 a.m. to 8 p.m. Eastern time
Customer service: 1-877-692-2468
Enrollment: 1-877-888-3337
Hours of operationOpen Season - 8 a.m. to 9 p.m. Eastern time
Last day of Open Season - 8 a.m. to midnight Eastern time
After Open Season - 9 a.m. to 7 p.m. Eastern time
To view claims or register, visit
Humana Inc.
500 West Main Street
Louisville, KY 40202
1-800-486-2620